Outsourced IT Services

Managed IT Services

Stay focused on your core business

IT Allies provides your business with a strong team of IT Experts and Professionals, opening up time for your management team to stay focused on their core mission by avoiding distractions from a less than optimal business IT environment.

Increased Efficiency and Competitiveness

Organisations that attempt to perform all IT Support services in house, often end up incurring higher research, development and implementation costs which end up being transferred to their customers. At IT Allies we offer you a team of IT Experts in South Africa at a fraction of the cost, meaning that your business benefits from the latest and greatest in IT, while still saving costs.

Is Outsourcing Right For Your Business?

If you are worried about keeping up with every aspect of your business’ IT, you could find yourself running into a position where your business’ IT systems are not running efficiently, but rather in a break-fix scenario that will cost your business both time and money. As IT Experts in South Africa, we take care of your IT, while you focus on your core business – Saving you time and money, while your IT systems run smoothly.

IT Allies Managed Services

All of our agreements are based on a month to month commitment meaning you are not tied into any lengthly contracts. Our clients enjoy unlimited remote and telephonic support irrespective of the level of contract you have. Since the majority of businesses in South Africa have adopted the cloud, less users rely on onsite servers in order to function. Our agreements biller per user only, meaning that there are no hidden costs. We are so confident about our service that we guarantee our response and resolution times. If we fail to meet our obligations, we refund part of or your entire bill for that month.

All of our managed services contracts include the following enterprise grade features, no matter the size of your business.
01

Unlimited 24 x 7 Remote Support

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Proactive System Monitoring

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Disaster Recovery Management

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System Updates & Patching

05

IT Roadmap & Strategy

06

Data Security & Protection

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Preventative Maintenance

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Onsite Support

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Talk To Us

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How We Work

IT Allies strongly believes that only when a business is in need of our services do we enter into an agreement. As such, we do a lot of the ground work before any contract is in place. This means that we are able to provide you with an indication of the service you will receive and the cost savings you can expect before you make a commitment.

01

Assessment

The very first step we undertake is to identify whether or not we are really needed. We do this by performing a comprehensive assessment of our potential client's entire environment so that we can fully understand the scale of what is required and what may be expected of us as your IT Partner. Included in this assessment is needs analysis to understand whether the environemtn currently in place meets the need of the work force. We also perform a full security audit to uncover any concerns around data security, protection and disaster recovery. We literally go through your entire environment with a fine tooth comb
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Needs Analysis

In most cases, Small to Medium Enterprises employ solutions as and when they are needed. This often results in sprawl and disjointed systems which become difficult to manage. The third step we take is to learn what the pain points in your business are and what exactly drives the growth of your IT infrastructure. We gather this information and use it to help build a roadmap and vision for IT in your business to help plan and scale the infrastructure as your business grows, without last minute, unplanned expenses.
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Cost Analysis

The second step is to analyse your IT expenses and uncover any over spending that could be happening. This includes looking for duplicate expenses, understanding what you are paying for and identifying whether you are getting what you are paying for. Whats more, we will also uncover instances where you could be saving on costs by procuring better value for money services where you could be spending less for a better service, or spending less for the service you already have in place.
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Feedback

Once we have gathered all of the required information from the Assessment, Cost Analysis and Needs Analysis, a comprehensive report is provided to you. Detailed in this report are all of the steps we recommend you take to scale your business in a cost effective and efficient manner, while ensuring the current and future needs of the business are met from an IT perspective.

Get In Touch

Why not provide us with your contact information so that we can see how we can help you. We will be in touch within 1 business hour.

Claim Your Free Assessment Today

IT Allies offers free IT Assessments to help businesses understand their environment completely, identify potential loopholes and threats as well as eliminate unnecessary expenditure. Select "Free Assessment" in the reuirement feild and one of our specialists will contact you to arrange a free, no obligation assessement to identify where you can improve on efficiencies and costs across your IT Infrastructure.
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Some of our Clients